The latest feedback about Newcastle Clinic’s open MRI scanner

call-for-more-open-mrisIn order to help future patients understand what it’s like to have an MRI in our open MRI scanner, we have put together an overview of some of the latest feedback we’ve received from patients.

Our non-claustrophobic MRI scanner allows patients to relax while having the procedure. It is much quieter than standard MRI scanners, and patients can hold a family member’s or friend’s hand throughout the scan.

Here’s a snapshot of how recent patients have responded to the open MRI:

Have you had a closed MRI scan before? If so, can you tell us how the experience compared to the open MRI?

“I could never get in a closed scanner again. I have only recently found myself to be claustrophobic and had nightmares after my last closed scan. In the open scanner, although still uncomfortable, you can see out to the side and have a fairly normal conversation with a friend or relative. I could not have coped without my daughter to talk to and hold my hand.”

“Had about 5, last one was in a mobile unit that vibrated and shook, the noise was unbearable. I now suffer from claustrophobia after that. Was supposed to have another one at the Cumberland infirmary but was so anxious the night before I couldn’t sleep, an hour before I threw up thinking about it. I cancelled.”


“The open scan is much more relaxing and there is a lot more space around you. My last scan I needed dye put into my veins and using this scanner it was much more easier to administer. I am 6ft 4in and 18 stone so having to use the tunnel scanners in the past was a lot more challenging to a guy my size.”

“I have had quite a few MRI scans over the years due to back problems, etc. This is the second time I have used this open one at the Newcastle Clinic and have found the experience much more relaxing.”

Tell us about your experience in the open MRI scanner:


private mri referrals“I was extremely anxious and the nurse who looked after me could not have been any more caring or helpful. She even came to check on me afterwards.”

“Being very claustrophobic and having bad experiences with normal MRI, I was still quite nervous until I was laid down. It is such a different atmosphere, not as loud, all open at the sides and quite relaxing. The staff are amazing and very understanding and made it a nice experience. Husband was allowed to sit next to me. I will need another MRI in the future and without questing will be returning here. Would recommend.”

“The Newcastle Clinic is one amazing private clinic, for the first time in my life I was seen before my appointment time and the staff where amazing, dead friendly and always putting the patients first!! I’d highly recommend this clinic to everyone!!”

“It was brilliant would recommend it to anyone lovely place lovely staff and I was seen to very quick.”

“No waiting time and the staff are very friendly. The MRI scan is much less stressful as it is open and you don’t feel closed in like the other scans I have had. You can take someone in with you if you feel nervous and they play music to help you relax.”

“Fast and efficient service. Went for a MRI scan and was seen to on time. Nice modern premises with tea and coffee facilities along with TVs in the waiting area.”

“I would like to thank you for the kindness and consideration you gave to me today whilst having my MRI. I am VERY claustrophobic and the gent who did the scan was lovely! Between him and my husband sat at the side they kept me calm. Thank you so much.”


Newcastle Clinic accepts NHS referrals for claustrophobic and obese patients from anywhere in the UK, as well as private patients who have health insurance or are self-funded. Please contact us with any questions about the open scanner or our diagnostic imaging services. 

Do you have a review you’d like to share? Visit us on Facebook or leave feedback on our website!



One Comment

  • Keith Rennie says:

    As I suffer from a pituitary Tumor and have done for 20 or so years, I have had quite a few MRI scans in the past. I have only ever in all of these years had one scan in an open scanner , this I found a too be lot better than the closed type, for many reasons, but mainly because it is obviously not as claustrophobic as the closed type which I would suggest is the main reason for the many whom do not like MRI scans

Leave a Reply